Terms & Conditions

Prices
All prices are inclusive of VAT. We reserve the right to alter prices without notice

Order
Valid for orders within Sweden and European Union  - For customers in countries outside European Union contact us prior to ordering.
To order you must be over 18 years old, create an account and accept our Privacy policy and in “check out” our Conditions. 

We have updated our website according to rules set by EU to protect your privacy, GDPR Read more here. Carefully fill in the form. It is important for your and our security and for us to safely deliver your order as quickly as possible.

When you have ordered and clicked the send-button you will automatically receive a confirmation e-mail. If you have not received confirmation within three working days please get in touch with us.
Note! If you want to act as a business, you must have a valid VAT registration number, otherwise you will be charged as a private person. As an entrepreneur, you are required to pay VAT yourself according to your country's rules.

Please contact us before ordering.


Dispatch
Orders up to 2 kg including packaging is sent as Post's letter
Orders more than 2 kg, with shipping companies.

Shipping
We calculate the shipping weight and volume. Some products such as wool may be light but bulky and therefore it costs extra.
Proper Shipping is calculated when you checkout. Applies to Sweden, the Nordic countries (outside EU) and the EU. For purchases outside the EU (except the Nordic countries) please contact us for pricing

 

Payment methods
Customers inside EU can pay with creditcard via  PayPal

 

Right to cancel your purchase

Customers inside the EU have the right to cancel a purchase. You have to tell us in writing and return the products to us within 14 days. We will refund your payment except for your return shipping costs. The product may not have been used and shall be sent back in the original package.

The right to cancel your purchase does not apply if you have made a special order such as choice of length, color, material etc.

The right to cancel your purchase does not apply if you buy as a business.